Aha! Roadmaps vs 
Canny Aha! Roadmaps suits product organisations that want customer feedback, prioritisation, and cross-product planning in a dedicated system. Canny suits small teams that want a dedicated feedback and product-planning system with customer voting, segmentation, and automatic feedback capture.
Aha! Roadmaps Best for structured product planning and customer feedback
Canny Best for small teams with a dedicated feedback system
✓ Supported · — Partially supported · × Not available.
| Feature | Aha! Roadmaps | Canny |
|---|---|---|
| Pricing | ||
| Free plan and limits Compare the limits and scope of the free offering. | Not available 30-day trial | Supported 25 tracked users |
| Starting paid price Compare the entry paid plan, billing unit, and payment commitment. Free-plan limits are listed separately. | From $59/user/month, billed annually. Ideas Advanced adds $20/user/month. | Pro: from $79/month, billed annually (100 tracked users) |
| Pricing model Understand what drives the bill, such as seats, site size, or tracked users. | Paid internal users; unlimited portal participants. | Your company pays for Canny based on the number of people whose feedback is tracked. Customers do not pay to submit feedback. |
| Feedback collection and organisation | ||
| Feedback collection Collect ideas, requests, and problems from customers. | Supported | Supported |
| Feedback triage Review incoming feedback and organise it for follow-up. | Supported | Supported |
| End-user feedback portal Give customers a dedicated place to submit and browse feedback. | Supported | Supported |
| Respond to feedback Respond to customers and continue the feedback conversation. | Supported | Supported |
| Reply to feedback directly by email Record a customer’s email reply in the feedback thread without requiring a portal visit. | Supported | Not available |
| Feedback visibility controls Control whether feedback is private or visible to other customers. | Supported | Supported Custom access: Pro/Business |
| Dedicated feedback forms Collect feedback through a dedicated form embedded in a website or app. | Supported Dynamic forms: Ideas Advanced add-on | Not available |
| Automatic feedback capture Extract feedback from connected conversations without manually creating each entry. | Supported Ideas Advanced add-on | Supported |
| Comments and discussions Discuss a request and add context in a shared conversation. | Supported | Supported |
| Private internal notes Keep team discussion separate from customer-visible replies. | Supported | Supported |
| Prioritisation and customer context | ||
| Wishlists and customer voting Understand which requests matter to customers through votes or personal selections. | Supported | Supported |
| Personal customer wishlists Let customers maintain a personal selection of the features they want. | Limited My votes view; no separate wishlist | Not available |
| Configurable wishlist limits Limit customer selections so they must choose what matters most. | Limited Vote budgets, rather than wishlist limits | Not available |
| Hide demand counts Hide totals to reduce the influence of other customers’ choices. | Limited Through custom CSS | Supported |
| Customer segmentation Analyse feedback from particular customer groups. | Supported Ideas Advanced add-on | Supported |
| Revenue-based prioritisation Consider account revenue when assessing customer demand. | Supported Ideas Advanced add-on | Supported |
| Custom scoring frameworks Score requests using criteria chosen by the team. | Supported | Supported |
| Prioritisation models Use formulas such as RICE or impact versus effort to compare priorities. | Supported | Supported |
| Roadmap views and sharing | ||
| Public roadmaps Share upcoming work and progress with customers or stakeholders. | Supported Portal pages: Ideas Advanced add-on | Supported Custom columns: Pro/Business |
| Board roadmap view Organise roadmap items into columns by status or planning stage. | Supported | Supported |
| Timeline view Show planned work against dates on a timeline. | Supported | Not available |
| Roadmaps across multiple projects Bring work from multiple projects into one shared roadmap. | Supported | Not available |
| Advanced roadmap filtering Choose which work appears using filters or advanced queries. | Supported | Not available |
| Separate customer-facing descriptions Write a customer-facing explanation separately from the internal planning description. | Not available | Not available |
| Show planning fields on the public roadmap Choose which internal planning fields customers can see on published items. | Supported Portal pages: Ideas Advanced add-on | Not available |
| Control over roadmap publishing Decide when internal changes become visible to customers. | Supported | Supported |
| Release communication | ||
| Release notes Publish updates that explain what has changed in the product. | Supported | Supported |
| Release-note drafting workflow Compare where AI drafting happens and how source material reaches the writer. | An AI request summarises a release or selected features into release notes. | External AI assistant through MCP on Pro/Business; built-in drafting unverified |
| Reusable release-note templates Reuse an agreed structure when preparing each product update. | Supported Through note templates | Not available |
| Configurable AI writing instructions Guide generated writing with tone, examples, or custom instructions. | Supported | Not available |
| Embedded product updates Show product updates directly inside a website or application. | Not available | Supported |
| Changelog email subscriptions Let readers subscribe to product updates by email. | Not available | Supported Pro/Business |
| Shipment communication Tell customers when new work becomes available. | Supported Portal announcements: Ideas Advanced add-on | Supported |
| Request-specific status notifications Notify people about progress on the particular requests they follow. | Supported | Supported |
| Integrations | ||
| Jira integration Connect customer feedback and plans to delivery work in Jira. | Supported | Limited One Jira issue per idea; configured links and status mappings on Pro/Business |
| Website and app embeds Bring customer-facing content into an existing website or application. | Supported | Supported |
| Support tool integrations Bring feedback from support conversations into the product workflow. | Supported Ideas Advanced add-on | Not available |
| Team chat integrations Connect team chat to feedback collection or notifications. | Supported | Not available |
| Publishing integrations Distribute product updates to other tools and channels. | Limited Portal notes; Ideas Advanced add-on | Not available |
| API and webhooks Read or update data programmatically and react to product events. | Supported | Supported |
| Access and administration | ||
| Audience controls Choose which customers, teams, or individuals can access shared content. | Supported | Supported Pro/Business |
| External customer participation Let customers contribute without requiring an internal team licence. | Supported | Not available |
| Custom domains Publish customer-facing content under a domain your organisation controls. | Supported Ideas Advanced add-on | Not available |
| SOC 2 compliance Assess the product’s documented SOC 2 compliance status. | Not available | Not available |
| Single sign-on Let users sign in through an existing identity provider. | Supported | Not available |
| Team roles and permissions Assign team members different responsibilities and access levels. | Supported Custom roles: Enterprise+ | Not available |
Aha! Roadmaps 
Portfolio views combine releases from multiple workspaces, making Aha! useful when planning spans several products.
Custom scorecards and vote budgets support deliberate prioritisation. Customer segmentation adds further context with Ideas Advanced.
Two-way field and status mappings connect Aha! planning records to Jira delivery work. Direct idea linking is available through the Ideas Advanced add-on.
AI summarises Aha! features and requirements into release notes, with audience and style instructions. Ideas Advanced lets teams publish announcements within the customer portal.
Canny 
Canny is a strong fit for small teams that want customer requests, votes, and discussions in a dedicated feedback portal. These interactions keep expressions of demand and the conversation around a request together.
Canny supports teams that need to organise a growing collection of requests. Related ideas can be grouped, with customer evidence attached as insights so the context remains available during evaluation.
Canny is particularly useful when demand needs to be assessed by customer group or commercial impact. Segmentation and revenue context help teams distinguish broadly popular requests from those important to particular accounts.
Canny’s Autopilot reduces manual feedback intake by capturing and deduplicating feedback from connected sources. This is useful when customer input is spread across conversations; Autopilot is included across plans, with pricing based on tracked users.
Aha! Roadmaps Canny Consider how easily customers can share feedback and continue the conversation with your team.
Portal users can add a comment by replying to notification emails. Email replies must be enabled; the documented reply becomes a public comment. Teams can respond through portal comments and official admin responses.
Replies sent directly to Canny comment-notification emails do not become post comments. Customers must open the post to comment. Teams can respond to requests and add internal comments.
Compare the context customers can see and the control your team has over sharing plans and progress.
Custom roadmaps let teams choose displayed fields and share the resulting view as a webpage. Published portal roadmaps follow changes to their underlying data.
Internal idea fields cannot be shown to end-users on the portal. This restriction applies even when the idea is published. Feedback submission form fields are a separate capability. Internal ideas can remain private until published; idea-to-post status syncing is configurable.
Consider how delivery work becomes a clear product update, from drafting through to publishing and distribution.
An AI request summarises a release or selected features into release notes. Reusable note templates can provide a standard structure for release announcements. Release-note prompts accept audience, format, and style instructions.
Connected AI assistants can create and update changelog entries through Canny’s MCP server. Pro or Business with Ideas enabled; appropriate role permissions and connector setup required.
Look beyond vote totals to understand which requests matter, who needs them, and how they inform priorities.
Custom scorecards support prioritisation factors such as RICE. Ideas Advanced adds customer segmentation and revenue analysis using connected CRM account and opportunity data, allowing priorities to reflect customer groups and commercial context alongside idea scores.
Canny supports custom formulas and weighted impact-versus-effort scores. Feedback can be segmented by customer attributes and assessed by revenue impact.
Documentation reviewed 2026-09-15 / 2026-09-16. Based on product documentation and pricing sources.
