Released Hub vs 
ProdPad Released Hub is the best choice for teams already using Jira or Jira Product Discovery to collect feedback, share roadmaps, and publish release notes. ProdPad suits product teams that want dedicated discovery, feedback evidence, idea management, and outcome-led now, next, later roadmaps before delivery starts.
Released Hub Best for teams already using Jira or Jira Product Discovery
ProdPad Best for outcome-led product discovery
✓ Supported · — Partially supported · × Not available.
| Feature | Released Hub | ProdPad |
|---|---|---|
| Pricing | ||
| Free plan and limits Compare the limits and scope of the free offering. | Supported Up to 10 Jira users | Not available |
| Starting paid price Compare the entry paid plan, billing unit, and payment commitment. Free-plan limits are listed separately. | Standard: $1.10/Jira user/month; volume discounts apply | Not available |
| Pricing model Understand what drives the bill, such as seats, site size, or tracked users. | Released Hub licensing is based on active licensed users on the Jira Cloud site, rather than just the authors using Released Hub. | Teams choose Roadmaps, Ideas, and Feedback modules and pay per editor; reviewers are unlimited and free. |
| Feedback collection and organisation | ||
| Feedback collection Collect ideas, requests, and problems from customers. | Supported | Supported |
| Feedback triage Review incoming feedback and organise it for follow-up. | Supported | Supported |
| End-user feedback portal Give customers a dedicated place to submit and browse feedback. | Supported | Supported |
| Respond to feedback Respond to customers and continue the feedback conversation. | Supported | Supported |
| Reply to feedback directly by email Record a customer’s email reply in the feedback thread without requiring a portal visit. | Supported | Not available |
| Feedback visibility controls Control whether feedback is private or visible to other customers. | Supported | Not available |
| Dedicated feedback forms Collect feedback through a dedicated form embedded in a website or app. | Supported Advanced plan | Supported |
| Automatic feedback capture Extract feedback from connected conversations without manually creating each entry. | Not available | Supported |
| Comments and discussions Discuss a request and add context in a shared conversation. | Supported | Supported |
| Private internal notes Keep team discussion separate from customer-visible replies. | Supported | Not available |
| Prioritisation and customer context | ||
| Wishlists and customer voting Understand which requests matter to customers through votes or personal selections. | Supported | Supported |
| Personal customer wishlists Let customers maintain a personal selection of the features they want. | Supported | Not available |
| Configurable wishlist limits Limit customer selections so they must choose what matters most. | Supported | Not available |
| Hide demand counts Hide totals to reduce the influence of other customers’ choices. | Supported | Not available |
| Customer segmentation Analyse feedback from particular customer groups. | Not available | Supported |
| Revenue-based prioritisation Consider account revenue when assessing customer demand. | Not available | Not available |
| Custom scoring frameworks Score requests using criteria chosen by the team. | Supported Through Jira/JPD | Supported |
| Prioritisation models Use formulas such as RICE or impact versus effort to compare priorities. | Supported Through Jira/JPD | Supported |
| Roadmap views and sharing | ||
| Public roadmaps Share upcoming work and progress with customers or stakeholders. | Supported | Supported |
| Board roadmap view Organise roadmap items into columns by status or planning stage. | Supported | Supported |
| Timeline view Show planned work against dates on a timeline. | Supported | Limited Roadmap items can carry day, month, or quarter dates in customised views, while the core method remains now, next, later. |
| Roadmaps across multiple projects Bring work from multiple projects into one shared roadmap. | Supported | Supported |
| Advanced roadmap filtering Choose which work appears using filters or advanced queries. | Supported | Supported |
| Separate customer-facing descriptions Write a customer-facing explanation separately from the internal planning description. | Supported | Supported |
| Show planning fields on the public roadmap Choose which internal planning fields customers can see on published items. | Supported | Not available |
| Control over roadmap publishing Decide when internal changes become visible to customers. | Supported | Supported |
| Release communication | ||
| Release notes Publish updates that explain what has changed in the product. | Supported | Not available |
| Release-note drafting workflow Compare where AI drafting happens and how source material reaches the writer. | Built-in AI drafting from selected Jira work | Not available |
| Reusable release-note templates Reuse an agreed structure when preparing each product update. | Supported | Not available |
| Configurable AI writing instructions Guide generated writing with tone, examples, or custom instructions. | Supported | Not available |
| Embedded product updates Show product updates directly inside a website or application. | Supported | Not available |
| Changelog email subscriptions Let readers subscribe to product updates by email. | Supported | Not available |
| Shipment communication Tell customers when new work becomes available. | Supported | Not available |
| Request-specific status notifications Notify people about progress on the particular requests they follow. | Not available | Supported |
| Integrations | ||
| Website and app embeds Bring customer-facing content into an existing website or application. | Supported | Not available |
| Support tool integrations Bring feedback from support conversations into the product workflow. | Supported Native through Jira | Supported |
| Team chat integrations Connect team chat to feedback collection or notifications. | Supported | Supported |
| Publishing integrations Distribute product updates to other tools and channels. | Limited Through embeds | Not available |
| API and webhooks Read or update data programmatically and react to product events. | Not available | Supported |
| Access and administration | ||
| Audience controls Choose which customers, teams, or individuals can access shared content. | Supported | Supported |
| External customer participation Let customers contribute without requiring an internal team licence. | Supported | Supported |
| Custom domains Publish customer-facing content under a domain your organisation controls. | Supported | Not available |
| SOC 2 compliance Assess the product’s documented SOC 2 compliance status. | Supported | Supported |
| Single sign-on Let users sign in through an existing identity provider. | Not available | Supported |
| Team roles and permissions Assign team members different responsibilities and access levels. | Not available | Supported |
| Jira integration | ||
| Jira issue linking Associate customer requests with Jira work items, including linking restrictions. | Supported | Supported |
| Jira status sync for linked ideas Keep connected ideas or roadmaps aligned with Jira status changes. | Supported Controlled publishing | Supported |
| Show feedback on Jira work items Review customer feedback from a Jira work item rather than searching another tool. | Supported | Limited Customer feedback remains linked to ProdPad ideas that sync with Jira delivery work. The current research has not verified a Jira panel that displays the underlying customer feedback directly on the Jira work item. |
| Create insights in Jira Product Discovery Create customer insights on Jira Product Discovery ideas. | Supported | Not available |
| Release notes from Jira work Use selected Jira work as the source for release-note drafts. | Supported | Not available |
| Atlassian user management Compare how team access is managed alongside Atlassian accounts and permissions. | Uses Jira permissions | ProdPad uses separate editor and reviewer roles alongside Jira OAuth and integration-owner permissions. |
Released Hub 
Released Hub is particularly strong when delivery work already lives in Jira. Its AI drafts use selected work items as source material, while templates and writing instructions provide a consistent structure and style for updates.
Released Hub separates internal planning changes from customer-facing updates. Roadmap data stays connected to Jira, while teams decide when changes are ready to share—a useful fit for teams that need to review plans before communicating them.
Personal wishlists, configurable limits, and hidden counts encourage customers to make deliberate choices about the features they want.
Bring customer feedback into Jira Product Discovery as insights, keeping customer input alongside the ideas your team evaluates.
ProdPad 
Connect customer feedback to ideas, initiatives, objectives, and product decisions.
Communicate outcomes and strategic direction without turning every item into a dated commitment.
Surface recurring themes and automatically connect relevant feedback to ideas.
Map initiatives, ideas, user stories, fields, and workflow stages to Jira Cloud.
Released Hub ProdPad Look beyond vote totals to understand which requests matter, who needs them, and how they inform priorities.
Scoring and prioritisation use the capabilities of Jira and Jira Product Discovery, including custom formulas such as RICE in JPD.
Personal wishlists offer configurable selection limits and hidden counts, encouraging customers to choose what matters most. Why personal wishlists work better than public voting.
Ideas can be scored by impact and connected to customer feedback, objectives, and product strategy. Feedback filters, tags, company records, and customer context support segmentation, so teams can examine the evidence behind an idea as well as its score.
Look at how feedback connects to Jira work and what your team needs to manage across the two tools.
Feedback on a roadmap item links automatically to its Jira work item, keeping customer input connected to the work being discussed. Teams can also link general feedback from the inbox. Jira-connected roadmaps retain control over when updates are shared publicly.
ProdPad initiatives, ideas, and user stories can link and map to Jira Cloud work items. Jira statuses map to ProdPad workflow stages, with Jira changes reflected in ProdPad through the full sync.
Compare the context customers can see and the control your team has over sharing plans and progress.
Board and timeline views turn Jira-connected plans into customer-facing roadmaps. Teams choose which planning fields to display and can write a separate public description for each item.
Jira data stays current in the backend, while the team controls which updates reach customers and stakeholders, and when they are shared.
ProdPad uses outcome-focused now, next, later roadmaps, with tailored views that can be published for different stakeholder audiences.
Advanced packaging adds product lines and portfolio roadmaps across multiple products. Items can carry dates in customised views, while the core roadmap structure remains now, next, later.
Consider how easily customers can share feedback and continue the conversation with your team.
A shared inbox brings feedback threads, search, workspace/status filters, and keyboard shortcuts into one place. Replies stay in the original thread, keeping each conversation and its context together.
Teams can organise, tag, filter, segment, and link feedback to ideas and initiatives. Feedback arrives through branded portals, widgets, email, Slack, CRM, support tools, and team entry. CoPilot PM automatically links related feedback to ideas, while Signals surfaces recurring themes from live feedback.
Documentation reviewed 2026-09-15 / 2026-09-16. Based on product documentation and pricing sources.
Reviewed by Jens Schumacher
Last updated:
For teams already using Jira or Jira Product Discovery, Released Hub connects customer feedback, public roadmaps, and release notes with the work they already manage.
