Highlight overdue work on a Jira board
Start by finding unfinished work with a due date before today. Then decide who will act on it. Highlighting is useful only if the queue excludes finished work and gives each overdue item an owner or next action.
Overdue work
Use a quick filter for a temporary overdue view; ask a board administrator to add it.
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Define overdue consistently
For deadlines that expire at the end of a calendar day, useduedate < startOfDay() AND statusCategory != Done. This excludes work due today and finished items. -
Create an overdue quick filter
In Board settings → Quick filters, add a filter named Overdue with that condition. Apply it on the board. It only narrows the board’s existing work; it cannot bring in a ticket outside the board filter. -
Review the queue
Show Due date where supported, or open the work item to check it. For each item, decide whether to finish it, reassign it, unblock it, or agree on a revised date. Record the decision before changing the deadline. -
Make recurring review easier
If the team wants a persistent visual cue, reuse the same condition in a card-color query. See the card-color guide for rule order and setup.
Keep deadlines visible
Display Due date on BetterBoard cards and use board filters to focus the review on the work that needs attention.
Use the same definition of overdue, with a team-managed custom filter.
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Save the condition as a custom filter
A space admin can open the board’s More actions → Manage custom filters and create Overdue usingduedate < startOfDay() AND statusCategory != Done. -
Apply it during review
Select Overdue on the board or backlog. Check both when planning: a board-only view can leave out overdue work still waiting in the backlog. -
Keep a separate missing-date queue
Create a second filter withduedate IS EMPTY AND statusCategory != Done. Treat these as scheduling decisions, not overdue work. Add dates only where a real deadline exists.
Keep deadlines visible
Display Due date on BetterBoard cards and use board filters to focus the review on the work that needs attention.
Good to know
Example: review on 8 September with a calendar-day deadline rule.
- An unfinished item due 7 September belongs in Overdue. An unfinished item due 8 September does not yet.
- A completed item due 7 September stays out of the queue. An undated item belongs in the separate missing-date review.
- The query uses Jira’s date interpretation. Check your profile time zone when a deadline appears on the wrong side of midnight.
- Do not change due dates just to make the board look healthy. Keep the reason for a revised commitment visible.
Keep deadlines visible
Display Due date on BetterBoard cards and use board filters to focus the review on the work that needs attention.